Summary

Dsg is looking for a passionate candidate to join the Strategy and Product Innovation division, reporting to the Assistant Director. As the Assistant Manager / Manager of the SPI team, you will contribute to charting and implementing the strategic direction of Dsg and the design sector through the national Design Masterplan 2035, and/or creating and maintaining products, programmes, and incentive policies to grow Singapore Design.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. Dsg is a subsidiary of the Singapore Economic Development Board.

About the Strategy & Product Innovation Division

The Strategy & Product Innovation Division supports Dsg leadership to chart Dsg’s strategic direction and the development of the design sector, to deliver economic and social impact through design. We do this through research that generates action-oriented insights, strategy development and implementation, and creating and maintaining a portfolio of financial and non-financial offerings. The Product Innovation and User Experience team within SPI collaborates with Dsg's business units to address internal and client-facing needs. By employing design-led approaches, the team develops effective financial and non-financial offerings to promote design adoption by design and non-design organisations.

Responsibilities

Your responsibilities include but are not limited to:

• Insights and Product Innovation: Analyse gaps in Dsg’s product portfolio and propose new offerings that are needed to drive business outcomes and effective strategy implementation. Where necessary, work on strategy alignment with product portfolio.  Engage internal and external stakeholders through interviews and workshops to conduct customer discovery. Synthesize different sources of information to derive action-oriented insights. Recommend interventions and prototype solutions to visualise and communicate ideas. This includes enhancing or developing new Dsg-led initiatives, more effective incentive policies, and partnering with agencies like EDB, ESG, and WSG to leverage existing initiatives.
• Policy Operations: Oversee the comprehensive development and evaluation of Dsg programmes, ensuring proper budget allocation and monitoring, setting targets and outcomes, and reporting on overall programme results. Advise business units on the application of policy principles to close projects while maintaining proper governance and controls.
• Sales Operations: Partner with Dsg’s business units and the marketing team to create impactful marketing and outreach approaches and materials to generate business leads. Work with systems owners to deliver an excellent experience for internal and external users, and design interventions to improve the efficiency and productivity of Dsg’s frontline functions.

Requirements

• Possess 1 to 5 years of relevant work experience in any of the following fields: product management and innovation, grants/incentives policy, UX, and/or sales operations.
• Demonstrated ability in generating, synthesising, and interpreting data to derive action-oriented insights.
• Demonstrated ability in facilitating a process from start to finish to achieve desired outcomes
• Demonstrated ability in building effective stakeholder relationships.  
• Excellent writing, communication, and presentation skills.
• Methodical, meticulous, and motivated.
• Passionate about Singapore’s design and creative ecosystem
• Good command of product design tools would be advantageous
• Fresh graduates with strong demonstrated ability through completed projects are welcome to apply.